Shipping / Delivery Policy
- Please be advised that this website is a marketplace where many brands feature their products. Hence products ordered on [https://shop.southindiajewels.com/] will be shipped to customers by the respective brands and not by South India Jewels.
- As soon as customers place an order, the brand will be notified of your order.
- Most orders will be shipped by the respective brand within 3-5 days of the placing order. While this is not guaranteed, in rare cases an order might be shipped beyond 5 days from the placing order. In case of any unseen delay, we will always notify you in advance.
- While most of the orders will be delivered on time, please note that there might be unexpected delivery delay caused by weather conditions or courier company ..etc. In such rare cases, we will call you and inform you about your order status.
- We will email you the tracking details once the order is shipped.So you can track the product directly.
- An estimated delivery time is will be 7 days for most cities in India. Delivery could take a little longer for remote locations. You will receive an email with the tracking number as soon as the products are shipped.
- After you receive tracking details, If you notice any delay in delivery even after 15 working days, kindly send an email to firstname.lastname@example.org with your order number. Undelivered products that are not reported with in 15 working days since the date of product shipment will not be considered for refund later.
- International Shopping? – At the moment, we ship only within India. We will open International shipping soon.
A kind notice to our all customers. Due to Corona virus issue, and its impact on postal and courier services, shipments and delivery are delayed. Please kindly be patient till we ship the order. After shipping, we will notify you the tracking link. Please stay in touch with courier service to collect the products. For some postal code, home delivery is still not functional and the customers have to collect the product from the courier office. If the product return back to us, customers has to pay additional courier charges to reship the product again. Unfortunately we cannot process refund for these orders.